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Practice Management

Melanie Shotton

The Practice Manager is involved in managing all of the business aspects of the Practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Angela Payne

Reception / Administration Supervisor

Jean Ward

Secretary/Patient Liaison/IT Lead

Reception

Donna Clark
Tracy Henderson
Kath Probert
Carol Adamson

Carers Champion

Stacey Young
Clare Shepherdson
Marnie Stutt
Lesley Ridley

Reception / Administration Staff


Receptionist / Admin Staff provide an important link for patients with the Practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. They will make most of the patient appointments with the GPs and Nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, patient records and carrying out searches and practice audits.


Benjamin Huddleston
George Driver

Office Apprentices

Benjamin and George are apprentices who will be working alongside the administration team.

Secretaries

Jean Ward

Secretary dealing with Referrals; Palliative Care; Significant Events; Patient Forum; Carers Champion; Patient Liaison; IT Lead

Donna Clark

Secretary dealing with Referrals; Rota Administrator; Safeguarding Secretary

 
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