Practice Management

The Practice Manager is involved in managing all of the business aspects of the Practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.


Alison Heron

Senior Administrator / Operations Lead

Angela Payne

Practice Income Analyst

Jean Ward

Medical Interface Administrator/Secretary/Patient Liaison/IT Lead


Donna Clark
Tracy Henderson
Kath Probert
Carol Adamson

Carers Champion

Stacey Young
Clare Shepherdson
George Driver
Katie Brown
Hayley Sanson

Reception / Administration Staff

Receptionist / Admin Staff provide an important link for patients with the Practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. They will make most of the patient appointments with the GPs and Nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, patient records and carrying out searches and practice audits.

Dennie Pearson-Miller

Office Apprentices

Deni is an apprentice who will be working alongside the administration team.


Jean Ward

Secretary dealing with Referrals; Palliative Care; Significant Events; Patient Forum; Carers Champion; Patient Liaison; IT Lead

Donna Clark

Secretary dealing with Referrals; Rota Administrator; Safeguarding Secretary

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